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Businiess name:
Chenal Lakes
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Review by:
citysearch c.
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Review content:
This apartment complex seems to only care about you when you first sign your lease and when its time for your renewal. First, I have dogs, I had one when I moved in, so I had to pay the pet fee, thats normal, I got my second dog, again another pet fee.. normal. Then I found out they made a mistake the year before with my first pet fee so I owed them $100 extra, then they told me the wrong price on my second dog and I owed them $50 extra. They refuse to work with me eve though it was their mistake. After nearly 2 years of renting there, I have yet to miss a payment, I missed one time and they didn't call but they left a notice folded in half on my floor. I never noticed this random piece of paper because I thought it was just nothing, since there was no indication that this was important since it was folded and placed in the floor, 3 days later I pick it up while cleaning to see that I owe a ton of late fees and added $10 a day to the late fees. I call immediately to explain the situation and they refus to work with me. They do not care about their residents and refuse to work with you even when they are at fault. I would never reccomend this place to anyone
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