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Businiess name:
New Creations Custom Kitchen and Bath
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Review by:
citysearch c.
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Review content:
For our kitchen remodel, working with New Creations has been pretty much painless with a very friendly staff. Everyone we saw come through the house were extremely willing to work hard and had a good attitude.
Roy (owner) is going to blow you away with his vision and his enthusiasm. Troy (project manager) is quick to respond to your questions and keeps the schedule on track. We used an online project tool that they are trying to move to so we were a bit of a guinea pig in that regard. But for the detail oriented people like us, the tool was a fantastic resource as the project schedule fluctuates during the course of the project. The people on staff at NC are top-notch and know exactly what they are doing. They also seem to have good working relationships with other contractors for things not done in-house. This really helps when they are making changes to the schedule.
The entire gang at New Creations was completely willing to do everything possible to make sure we are happy. I probably nitpicked on issues I saw a little too much but they made sure everything was taken care of and done without hesitation. They were quick to respond and to schedule in fixes. Even after the project had completed, small items that I noticed that needed additional work on was fixed up quick.
This team is definitely dedicated to what they do and their goal of 100% customer satisfaction isn't just words they say. They absolutely believe in it.
Now, for the most important part of the project... our new kitchen is AWESOME!!
Pros: professional, fast, courteous, responsive
Cons: could have more critical eye
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