Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Pasqualino's Italian Eatery
|
|
Review by:
citysearch c.
|
|
Review content:
we arrive at 700pm finally get seated at 745pm . Sit down don't see a server until 800 . Finally place our soup order don't get soup until 830 - we both got wedding soup - it was mushy - filled with huge pieces of uncooked chicken - want to send it back no server to be found and mind you this restaurant is like 18 tables large maybe ? Finally get rid of soup - now were waiting for our meals it's going on 915pm now -server never gave our order to cook - so she brings me out a meatball to suffice me - r u serious ,oh it gets better - dont get our meals until 945- i ordered eggplant - friend ordered chicken parm - the chicken parm was ok - my eggplant the small portion was the size of a 50 cent piece , there were 3 pieces of them in a bed of overcooked angelhair pasta that looked liked mashed potatoes . Server finally comes back to ck on our table Now it's going on 10 pm i order the shells - come out 15 min later - they are ok - other people in the restaurant were having issues with there meals as well , one complaint was a uncooked pizza other was overcooked rigatoni - how the hell do you overcook pasta in a italian restaurant ? Here is where it gets good - we ask for bill - i have a meat ball added on extra - rem earlier the waitress gave that to me as a courtesy she said - i ask to have it removed - she says she can't take it off i ask to speak to a mgr - she disappears for 10 min comes back with a cell phone telling me owner - Dom or Don is on phone and wants to speak to me - i get on phone with owner tell him this whole awful experience and he tells me ** i will take care of your meal and get you free dessert *****also stated *** the staff on duty was new and inexperienced please forgive the situation *** here's the grand finale - the waitress comes back with bill - no meal taken off and 2 pieces of hard cheesecake - i ask her why was my meal not taken off - she said - he told me just to give you dessert - i said no he didn't - she disappears again - comes back and says he is not taking meal off just giving you dessert ----- Here's the moral to this story - the owner is a liar - i know what he told me - the waitress was a joke and the food was even worse - Hey Dom learn how to run a business you don't sit on a phone with a customer who's just spent 3.5 hrs in your restaurant tell them you know the staff is unexperienced that there were issues going on, ,LIE ABOUT REFUNDING A 8.00 MEAL ** and have your waitress in tears saying you never refund money on a meal - a 800 meal at that - Guess what winner - what you just lost was a very large italian family that not only deals with this location but your other locations as well that will never go back again -my family drops at least 500.00 a month if not more in your restaurant - we buy sauce use your food for functions - and when i get to work ohhhh believe me i will let them know of this as well --- hope that 800 meal you lied about refunding was worth it - Real great customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|