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Businiess name:
Cross Corner Bar & Grill
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Review by:
citysearch c.
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Review content:
Took my first trip to Cross Corner last night, and am very mixed on my response to it. I'll start with the good points...
First of all, GREAT FOOD! Everything I ordered tasted better than your standard sports bar food! Second, great prices on drink specials! Finally, a very fun environment with enthusiastic sports fans!
Now for the bad... The service on the main floor was the worst I have seen anywhere in my life! After sitting down, no servers spoke to me for 10 minutes. I started trying to establish eye contact with them, and finally the server for my table walked over and took my drink order. I watched the bartender make my drink, but it took another 10 minutes before the waitress actually walked it over to my table, and without apologizing said she through for sure she had already brought it to me. I was about to ask for a food menu, but she walked away before I could even get a word in. Another 10 minutes went by and my server was nowhere in sight. I walked around the restaurant and found where the menus were kept and grabbed one for myself. I knew what I wanted in 2 minutes, but another 10 minutes went by as I watched the waitress hang out with 1 specific table. I actually stood up, walked over there, and established eye contact with her to let her know I needed something before she came back to my table. The rest of the evening went on like this. I felt like I was an invonconvience to the waitresses social life. She clearly did not care about me and did not want to be bothered by me. To top it all off, I was ready to order dessert at 10:50, but the waitress didn't resurface again until 11:10. She started to tell me the kitchen closes at 11. If she had been present on the floor, I could have finished my drinks, dinner, and dessert by 10:30, but due to her disappearing for 10 or 15 minutes at a time it was constantly a frustrating wait where I often resorted to walking around the place to find her.
In short, the service was so bad that I would never go back to the main floor section of Cross Corner. I might be willing to try the bar area, as the service looked very good and attentive up there. My advice is to only go if you are going to sit at the bar.
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