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Businiess name:
Bob's Rooter & Plumbing
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Review by:
citysearch c.
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Review content:
I have a 1927 y.o. home which will be changed over to copper as soon as some very critical matters unfold. In the meantime, I called Bob's as I saw they worked on older homes and the tub faucet sprung a leak - the plumbing is old, granted, and perhaps not a simple job. Jason and I had an appt. the next morning but he showed up unannounced that night because he was in the area. He checked the leak and gave me options. The price was higher than another estimate I got. Jason, nice enough guy - comped me a shower head, did say they were higher priced than some others as they had high overhead. None of the options were ok with me...mainly due to price and that there would be more cost to redo the tile he would break thru. Once he left, the leak was now full blown non-stop running water. I called and got a woman who said she would get Bob on the phone. I said I needed Jason to return to at least leave my home in the condition it was in before his touching the tub. I was told it would not be that night. Jason called and told me to turn off the water to the house and use a plumber I had told him quoted a lower price. When pressed, he said yes, he could have been responsible for breaking the 'seat' and causing the heavy flow...but made no attempt to remedy this in anyway. Not even an 'I am sorry'.
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