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Businiess name:
Creative Approach
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Review by:
citysearch c.
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Review content:
Unbelievable. Worst customer service anywhere to be found. Second you walk in, every single employee treats you as if you are the most incompetent person in the world. I encountered three of the employees, each one refused to help me. I would have to call people over to help, then after reaching out, the would ignore me. One of the managers actually completely turned around his chair on me and began a conversation with someone else (one that was not important what so ever, btw) in the middle of me asking him for help. They continued to make up BS explanations about why my photos weren't turning out with the quality I expect from a professional printing place... the same photos that i've been staring at for the past 9 weeks. After a grueling experience with every employee, it ended with the owner...(yes, the OWNER) saying to me in the snottyist tone i've ever heard, ""Well, you just don't know anything about printing."" The whole ordeal ended up with me doing something i've never done before in any place of business, getting in an argument with the manager over customer service and storming out. After discussing the whole ordeal with my fellow photography students, many of them were relieved that someone had finally stood up to the managers.
Pros: Somewhat nice environment, Sad that they waste it.
Cons: CUSTOMER SERVICE AND PRINTS ARE HORRIBLE!!!
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