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Businiess name:
High Point Tire
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Review by:
citysearch c.
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Review content:
I have been looking for a new shop to service my car. High Point Tire is near my office and the reviews looked great. I called to schedule a tire repair. I was told they could do the repair â?? no problem.
I explained that I was about to travel for a few days and wanted to make sure I got the repair done before leaving. I offered to leave it that afternoon or the next morning. I was told to bring it on in. I dropped off the car and walked back to my office.
It was near closing time and I had heard nothing, so I called to check on my car. The receptionist said that â??we werenâ??t able to get to it todayâ?.
I had left the car for almost six hours. She offered to do it the next day and I reminded her that I had given them that choice, but it was no longer an option since I had moved all my necessary appointments from the afternoon I left it to the next day. She said if I could just bring it by, it would only take a few minutes. I did not have that option and no longer trusted them to do what they promised.
I spent the weekend driving a 500 mile trip on an out of balance tire. In 30+ years of driving, I have never had a garage keep a car over half a day and fail to complete a simple repair â?? and then not even call. What made it worse was that I had offered the option of bringing it later, but was told it would be done that day. How do people like this stay in business?
This may be a good place to trade if you are spending hundreds of dollars on new tires, but it seems obvious that simple repairs only get done if time allows and nothing else is in the way.
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