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Businiess name:
Contra Costa Eye Med Ctr Inc
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Review by:
citysearch c.
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Review content:
On my first visit for an eye injury, I explained to the doctor that I can't take numbing drops as they make me feel very faint and nauseous. She seemed skeptical, but said okay. I even told her the story of how a previous eye doc had put them in without looking at my chart first and how angry I was about it. On my follow up, she'd forgotten all about it and proceeded to put them in my eyes. I was shocked and very upset! She made the excuse that she couldn't read her own writing on my chart. Never mind that it was also in my writing on the opposite page, which was covered by a Botox ad. (I had asked to write ""No numbing drops"" across the top in red pen on my first visit, but she insisted that wasn't necessary.) She then went outside the room and I could hear her berate her staff for covering up my patient information with the Botox ad (as if it was their fault). At least she had the presence of mind to flush my eyes out. Fortunately, this really reduced the reaction, but I was still wiped out for the afternoon. She did apologize, but the rest of the exam was very awkward.
Pros: Doctor seemed knowledgable about my injury and how to treat it
Cons: Doctor failed to remember my Rx sensitivity and gave it to me anyway, even though it was on my chart.
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