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Businiess name:
Protech Collision Repair Ctr
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Review by:
citysearch c.
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Review content:
I'm very disappoint with the services from this local repair shop from webster, i have a very minor scratch on the quater panel of the SUV it took the shop 1 week to repair, but the repair didn't completed the shop blaming on the part order didn't arrive on time. the shop forman couldn't tracking the delivery date due to no UPS tracking number and no live customer service. After multiple call to asked for status of the repair, i calls the local dealer ""Star Toyota"" and they have the part on stock for immediate sale? So what are Protech do all this time? They knew that they will have to be replaced and no one bother to order part during the repair instead of using the blaming game. AS far as i'm concerned i will NOT recommend to anyone for such a poor job, on top of it the care of the vehicle is a such a dirty when we get it back. Bob Jordan need to close his bussiness for poor services, they don't really care about customer satisfactory just on how much profit they can make. Let don't make the same costly mistake like i did just because you want to promote the small business.
Pros: nothing
Cons: no customer service, the repair is not completed as promise.
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