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Businiess name:
Chimo Guns
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Review by:
citysearch c.
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Review content:
I haven't gone to this place in about 5 years, after a horrible customer service experience with them. I purchased a 22 MAG from them, and asked them to give me $100 in ammo for it. As I was looking around the store waiting for paperwork to go through, they filled my bag with the ammo, I paid for everything, and was on my way. Later I returned home to find that the fat man had given me 22LR ammo (Which is completely different the 22Mag ammo). I hopped in the truck, drove back down there, and asked them to exchange it. I wasn't gone from there for about an hour, dealt with the same fat a$$hole, who told me he couldn't do anything about it. All he could do is sell me the correct ammo this time. They have a ""All gun sales are final"" policy (I found out because I tried returning the pistol at that point). The guy wouldn't even acknowledge he made a mistake.. his attitutde was ""Welp, $hit happens I guess""...
I will never do business there again, and its unfortunate how much money it cost me to remind myself why I stopped going there in the first place. I agree, the valley needs a good gun store... I hope Sportsmans eventually puts them out of business, and opens up an oppertunity for another local store to open up that actually gives a $hit about their customers.
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