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Businiess name:
Hirano's
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Review by:
citysearch c.
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Review content:
We dined at Hirano's on Abercorn for the first time last night. The place is small and not very inviting. We were seated, placed our order and our food was brought out in a timely fashion. The soup and salad was fine. Our entrees were brought out. We ordered one chicken dish and one shrimp dish. The shrimp were definitely OVERCOOKED. We ate a few of the shrimp then told our waitress that the shrimp were overcooked and could we get some to replace these. She immediately looked over to the cash register to an older lady who we found out was the owner of this location. The owner came over and was very rude in talking to us. She said we had eaten a portion of the shrimp and that it was not overcooked. She offered to do nothing. We paid for dinner and left. We will never go back to this place again. The owner is the rudest person I have ever encounted in a business setting. What happened to customer service, especially with a legit complaint. I will certainly tell anyone who is thinking of going to this RUDE old womans resturant to think twice.... stay home and eat a peanut butter and jelly sandwich instead.
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