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Businiess name:
Capital Bank
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Review by:
citysearch c.
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Review content:
We opened 4 accounts about 3 yrs ago with some extra money we had. At the time, you could get over 4% on money. However, had to meet some limits - you did have to use account 10 times and have one electronic withdrawal. Long story - short. Tried 4 different types of electronic drafts to meet this criteria - reasons did not work in ( )'s. Set up to pay part of electric bill (this was processed as paper check), then set up paying part of a credit line (was not a DIRECT draft), had to set up electronic deposit fr another account, and finally set up payment to credit line. This took over 3 months to figure out. The local rep did not respond to over 10 e-mails and/ 5 phone calls (told later, she was out of town - 3 weeks?), was not knowledgeable enough to know what would work - process as electronic debit or check sent to vendor. Then took over 2 months to get the interest I missed out on. I transferred money to a credit union. Plus, Capital does not have decent interest any more, so why bother?
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