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Businiess name:
Gresham Toyota
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Review by:
citysearch c.
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Review content:
Brook and Jeremy were nice guys who were easy to work with but don't even think about buying a car there without bringing your own mechanic or insisting on bringing the vehicle to yours. There will be no help at all after the sale if something is wrong, even a problem that surfaces immediately upon leaving the lot. At best you will be asked to sign a paper that will imply something called ""goodwill"" while actually limiting further recourse against the organization. CAVEAT EMPTOR.
1. I expressed to them that the car was shuddering and felt unsafe minutes after driving it off the lot.
2. I told them that the check engine light was coming on and sent pictures the day I bought the car.
3. I told you a mechanic thought it sounded transmission related, but wasn't sure.
4. The mechanics at Gresham Toyota were instructed to check the transmission and hook it up to the computer.
5. The transmission was allegedly checked (I got the phone call that it was done 25 minutes after I left the car).
6. When I explained to the person who returned me the car that it was just a guess about the transmission and the the symptoms could have been anything, he stated to me that they were just checking the transmission and that was all they could do.
I asked if it had been checked for anything else and was told no, but that maybe the motor was loose and needed to me attached to the car better with new mounting bolts. I was then handed the keys to a car that may or may not have a ""loose motor"".
Like was stated in the F&I room and clarified by them both to be a phrase used at other lots they worked at, if it breaks in two, I own both parts.
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