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Businiess name:
Gresham Toyota
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Review by:
citysearch c.
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Review content:
On Saturday 11/13/09 my husband and I went in to Gresham Toyota looking for a new car. We took in our BMW to trade in and found the 2010 Rav 4. All paperwork was done for the loan. We agreed on monthly payments and the loan was signed. Two weeks after the loan was signed, we receive a call from Gresham Toyota stating that my husband's social security was unassigned and that we needed to prove that this was his social security number. We went to our local credit union to see if we were able to get our loan through them. They pulled both of our credit reports, which they had no problem with. We were unable to get the loan through the credit union because of the value of my trade in being less that what I owed on it. We faxed Gresham Toyota proof of my husband's social security number and we didn't hear from them. We called twice and left messages to ask for the status of their findings but didn't receive a call. I called again today and spoke to the financial specialist who said that there was no credit history found on mine and my husband's social security numbers and that I needed to return the vehicle no later than Friday 12/4/09. I asked for the original financial specialist whom we had delt with the day we signed the agreement. He told me that it was her day off. I also asked for the Sales Manager whom I had faxed my husband's paperwork to, but apparently he was out sick.
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