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Businiess name:
Homer Skelton Ford
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Review by:
citysearch c.
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Review content:
I have been to a lot of dealerships, and this was the worst experience I had ever had at one. I called the dealership looking for a particular car which they guaranteed me they had on the lot. I even told the salesperson to go out and make sure, and told her I would call back. When I did, she told me she had gone out to see it, and it was in fact there. I drove 40 minutes to get there to see the car, and I when I got there they couldn't find the car. It wasn't on the lot. They tried to talk me into some other cars which I was not interested in. When I complained about the dishonesty, they went and got Mr. Craig Crews who was extremely rude and condescending. He knew nothing about the car I was interested in (features, packages, etc.) He talked about Memphis and how he moved to Mississippi because he got sick of the demographic in Memphis!! He apologized and said there was nothing he could do to make up for the ""misunderstanding"" except give me a great deal (which wasn't even close to the best price I had been offered at other dealerships) When I told him he ""could"" do something but that he just didn't want to, he actually admitted that was the case.
I can't even imagine how the experience would be if I were to actually go through with purchasing a car there.
There are a lot of Ford dealerships around - pick any one of them, and you will be better off.
Pros: newer facility
Cons: dishonest and rude,salesmen not knowledgeable about product
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