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Businiess name:
Dr. Jessica Cho
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Review by:
citysearch c.
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Review content:
While Dr. Cho is smart and a very good doctor, her practice is HORRIBLE. I have been going to her since 2003 and will now not go back. As other reviews have mentioned, the constant overbooking of patients, the AWFUL and RUDE office staff and the PATHETIC billing practices have ruined an otherwise fantastic practice.
I believe that when a patient has an appointment, he or she should see the doctor within 15-30 minutes (at the most). The last several times I have gone to see Dr. Cho, I have waited over an hour and a half before I even saw her. I have a job. I can't be out of work for that long. She simply overbooks patients and expects them to sit there waiting for her. It's unacceptable.
In addition, she double charges for things that most doctors charge once. For example, if you get a blood test done, she doesn't call you with results, have her nurse call you or leave you a voicemail like other doctors. She requires you to come in, make another office visit (and pay the copay, of course) to simply get your results! This is true even when the results are normal. I asked her office to fax me the results and they refused until they I came in so that they could get the co-pay from me. That is blackmail, not medicine. When I asked Dr. Cho about this, she exploded with anger. I couldn't believe it. I got my results and left and will not go back.
Finally, her billing is unbelievably bad. I have been billed for the same visit up to five times. When you call to let them know that you've been billed (AGAIN!), they get very hostile about it and accuse you of not paying. I just can't spend all the time it requires to stay on top of the billing problems of her office any longer. I'm done.
It's a shame that her practice has become a money-grab because she really is an excellent physician. Avoid Dr. Cho's office and you will be a much happier patient.
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