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Businiess name:
Premium Catering
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Review by:
citysearch c.
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Review content:
Your review
Rated 1.0 out of 5.0Rated 1.0 out of 5.0Rated 1.0 out of 5.0Rated 1.0 out of 5.0Rated 1.0 out of 5.0 Very Bad Experience- ? - 2010-03-29
At first we were delighted when we talked with Kevin for our wedding last May 2009. Their prices seemed very affordable, and they said that could accommodate all of our requests.
During the wedding, everything was going great and on schedule until one of our guests noticed one of the servers STEALING cards off our gift table! He didn't tell us right away, until he saw the very same server come up to the gift table again, and stole some more cards!
We had to stop in the middle of our wedding, and put the remaining gifts in our car, in fear that we would get more stolen. We had to have the police come and investigate, and of course the server denied stealing. We confronted the chef with P.C. Events, and he said that he was on our side, and he would work with us to get this resolved.
Well the next day, we had to contact all of our guests to see what they left us (how embarrassing!!!). There was a total of $3350 STOLEN from our gift table in cash and checks!!!!
After filing a police for the missing gifts, we brought this information back to P.C. Events. It was at that point that they denied any responsibility for their employees actions since they outsourced all of their servers through a staffing company. They would no longer cooperate with us. They then referred us to their lawyer for any correspondence. What a way to remember your wedding day!
On a side note, only about half our guests got served cake. They starting serving our cake, but never finished. We had to go and ask them to serve individual tables after we had guests complain about not receiving any cake.
I would definitely NOT RECOMMEND using this company.
Pros: very affordable, good wedding specials
Cons: poor customer service, very disorganized.
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