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Businiess name:
Home Service Store Inc
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Review by:
citysearch c.
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Review content:
I ordered some flooring to finish off my hallway from Lumber Liquidators back in May. I contacted LL about having someone come and install the flooring and they referred me to The Home Service Store. I was put in contact with John from Tyra Construction. He showed up 2 hours late for the measurement, which should have been my first clue he was a bad contractor.
Well, after he came and gave me a price of $500 (which was the minimum charge) we agreed on a date to do the install. On the day of install, he again showed up 2 hours late. He was there all day. When he was finished, I checked his work and noticed the gaps in the doorways were larger than I am used to. I asked John and he said my transition would cover that. So, I paid him and that was it.
When I put my transitions in, they didn't cover the entire gap. I spent the next 4 weeks going through different people in the Customer Service/Relations Department of the Home Service Store since John would not return my phone calls. Only until I got one of the Vice-Presidents involved did stuff start to happen.
Never again will I work with a contractor from The Home Service Store or will I recommend anyone to The Home Service Store.
Cons: Bad Contractors and Poor Customer Service
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