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Businiess name:
Groomingdales Family Pet Salon
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Review by:
citysearch c.
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Review content:
I am embarrassed to admit that I used this place. I took my cat their three times. The first time I thought it might be ok even though they locked up my cat in a small holding room with big dogs and other obnoxious animals crying and scarred to death. I left my cat there and returned later and pay for services. The gal working was short with me and unpleasant. I didn?t want to pass judgment so three months later I returned again to find that they were out of advantage even though that wasn?t mentioned during the reservation. So, as if I didn?t learn my lesson enough, on the third and final visit upon pickup of my cat I noticed the smear of advantage down the middle of his back and not on his neck. His nails were not trimmed and the comb-out they provided did not even remove the few fleas my cat had and he was skiddish and stressed. I called to complain and spoke with the owner a middle-aged lady who was not in a good mood. She said that they did what say said they would do for the inflated price of $45. I noted my observations and she said that I was not a Vet and I didn?t know what I was talking about. After arguing for ten minutes I said that I would be in for a refund and would not be using their services any longer. She said NO. She refused to give a refund unless the complaint was accompanied with a letter from a Vet stating that the advantage was applied improperly and proof of a stressed out kitty. I told her that this was absurd and she hung up on me!!!
Pros: NONE!! BE WARNED LIARS & CHEATS
Cons: RUDE! CRASS! UNPROFESSIONAL! FRAUDS!!
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