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Businiess name:
Scott Travis Pool Svc
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Review by:
citysearch c.
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Review content:
So we recently hired Scott Travis Pool Service (Pool Daddy) to come clean and maintain our pool. Their prices were great and Travis was very nice on the phone. The first visit, they came and cleaned the pool and added chemicals. The pool was fantastic! The second week, their worker called me asking for access into our gate - when I got home, the pool didn't look much different, but I knew he was there because he'd called me and because he left some tools on our deck. The 3rd and 4rth week we didn't notice any change and his tools were still sitting on the pumps, which obviously proved they did not show up. We called and emailed Scott numerous times and no answer. We looked up their contact info through the contractor's board and found that they also have a landscape business. Long story short, we were told by an in-law of his that he was out of country for the month. We received a bill for a whole month of service even though we only actually got 2 week?s worth. We were never informed by Scott that we would not have the pool serviced while he was away and that he would not be available to reach. So, we have moved on to another pool service that is only $15 more a month. I DO NOT recommend Scott Travis Pool...Any contractor that flakes this badly probably isn't competent enough to be working on anything! POOR CUSTOMER SERVICE - go elsewhere!!!!
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