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Businiess name:
Belledonne Spa
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Review by:
citysearch c.
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Review content:
This was honestly the worst spa experience I have ever had. I bought a Groupon for a massage and facial a few months ago. I should have researched the spa more before or driven by the spa because the ""spa"" itself is not relaxing at all and made me feel claustrophobic. I made an appointment for a facial and massage in early March, and the day before my appointment, they called and rudely told me they had cancelled my appointment and I needed to reschedule. I rescheduled my appointment for today, over a month later, because they decided they couldn't fit me in before!!! I arrived and waited 10 minutes to be taken back in the room for a facial. The girl, who worked behind the desk and was the only person working there today, gave me a towel wrap that looked dirty (and the sheets didn't look the cleanest either). After everything I went through, my ""signature custom facial"" ended up being only TWENTY MINUTES LONG, and it consisted of the girl massaging a few lotions that stung on my face. After she was finished, she told me to get dressed and meet her at the front desk. I asked her if I was getting a massage as well, thinking she had possibly forgotten, and she said the massage therapist wasn't there today and I would need to reschedule. THIS IS THE SECOND TIME THIS HAS HAPPENED, but this time, she didn't even bother telling me until I asked! I did not schedule a massage, and I am not going to. It is not worth the drive out there, and I don't think it would be worth it anyways. Overall, I don't blame the girl working there today, and I think that this spa is unprofessionally run in general. DO NOT GO HERE. Save your money for a real spa experience.
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