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Businiess name:
Pictureline Inc
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Review by:
citysearch c.
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Review content:
I recently bought an item at that store and a few days later decided that it wasnt for me. the item was opened just to test it out.
retailer said that they can never give back cash or credit returns... only gift cards which i think is an unfair business practice.
I ranted online and a few hours later the retailer told me that the owner took my rantings personally and therefore cannot work with me to get me a refund.
they are good to you if you spend money on them, but one a problem arises they do not work with you to resolve the problem. they take bad reviews personally in stead of improving their policy.
they do not protect the consumer with their ridiculous return policy.
Pros: great CS before sale
Cons: refund policy is unfair/unprofessional
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