Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Palm Valley Cleaners
|
|
Review by:
citysearch c.
|
|
Review content:
I had been using Palm Valley Cleaners regularly for almost a year. They did an ""ok"" job though I routinely had to bring shirts back for re-washing. Recently, I picked up my laundry only to find one of the shirts w/ a long tear down the front. It was a dress shirt worn only to work and certainly wasn't used in a rugby match, as it appeared. It was a few months old and had only been worn a handful of times. I returned it to the cleaners so they could try to address the problem. I was eventually left a message that the owner determined the damage to be a ""manufacturer defect"" but he'd give me a store credit anyway. I requested to meet w/ the owner so he could show me why and how he thought such extensive damage occured through poor shirt manufacturing. Over the course of 2 weeks I left 4 messages for him. Each time I was told that he was aware and would get back to me. Only after hand delivering a letter to the shop in which I requested a cash refund did I recieve a call. He accepted no responsibility for the damage to the shirt or the lack of follow up on his part. There was no apology and no empathy. Just a ""tough luck for you"" attitude. I will NEVER use the dry cleaner again and suggest you avoid it as well. There are many other shops in the west valley that will actually appreciate your business and remember what customer service is all about.
Pros: I only lost 1 shirt to their damaging cleaning process
Cons: Owner doesn't care, Refuses to return calls, Takes no responsibility for damage done by staff
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|