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Businiess name:
Rancho Manana Private Rsdnc
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Review by:
citysearch c.
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Review content:
Had my wedding here. It was from top to bottom, a miserable experience. I have never encountered such disregard for a customer and I was spending a ton of money since many wedding guests were staying there. It is not being run well at all. One of the employees who was so disgruntled, came with keys in the middle of the night and made off with lots of equipment from the pool canteen. That's a staff member with a key to the place, so it is NOT SECURE. Luckily, the restaurant and hair salon are separately owned and those places have great people. But there was not a single thing that went well and no one including the owner, kept their word on anything. This is a Shell Properties time share but is owned privately and run by the most inept group of people I have ever encountered. Do not stay here, you will be soo disappointed if you do. However, surely stop and eat at the excellent Tonto Bar and Grille. The food is absolutely outstanding and that staff is terrific! they saved the day along with the salon staff and the perfect weather!!! After the fact, I and several wedding guests discovered we had been erroneously and/or double charged by this circus of a Resort. Check your bill if you find yourself here for some crazy reason. Or just avoid it and go to the Carefree Resort up the street 10 minutes.
Pros: Shares grounds with an excellent Restaurant and Salon
Cons: Rude, dishonest staff. Completely Disorganized and unprofessional
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