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Businiess name:
Carr Subaru
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Review by:
citysearch c.
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Review content:
Subarus are great cars, but Carr has terrible service. First I was looking at a forester, and I was offered $4k for my trade in to get payments where I wanted. When I changed my mind and went with the outback the trade in value of my old car magially dropped to $1k. When I argued they managed to go to $2k, which was the kbb trade in value of my car, but it was a lot of fighting to get there. Then they complained about me asking for them to replance the missing cup holder in the back, and I am 98% sure the car had a rear cargo cover when I test drove it (was gone when I drove it off the lot). Then at home I saw the online ad for the sar I had purchased and it was $1k less than what I was charged. These guys are crooked. The car had a low tire when I bought it, and they said they would fix it... but they didn't, 2 days later flat again. Les Schwab found 3 nails in the tire, and luckly fixed it free because I had an account with them from my previous car. One month after buying I have yet to hear back about any of my inquires about why my cargo cover was missing or why I was charged more than the advertised price. AND now I get a letter from DMV stating Carr didn't submit all the required documents for my registration and I (yes I) have 30 days to fix this. TOTALLY INCOMPOTENT LIARS, AND CHEATS. THEY WILL TEAR YOU A NEW ONE ANY WAY THEY CAN. AVOID AT ALL COSTS!!!
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