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Businiess name:
All American Moving & Storage
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Review by:
citysearch c.
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Review content:
My title says it all. If you are considering moving with All American I suggest you RUN to any other mover as soon as you can. First of all, we scheduled a simple apartment move almost a month prior with them thinking that it would be as simple as previous moves I've done with other movers. I did not realize that All Amercan Movers are based out of NY and they did not tell me that they contract out with local movers. Problem with this was on the only day that we could move, they called me on the hour they were supposed to arrive (on a Sunday afternoon!) and bailed! The excuse was that the company they contracted with had both of their trucks out for service problems! When I asked what they planned to do to help us since it was a Sunday and we absolutely had to move that day due to work the next day, the man on the other line basically said sorry there's nothing we can do! I told him that we would probably have to pay an additional day of rent ($77 to be exact!) and that I would have to call in sick the next day to complete the move. After getting so upset and frustrated at this horrific treatment, I called around on Sunday begging any local mover to get back to me and found a wonderful, local San Diego company that help us move Monday morning. So not only did I miss work and added almost $80 to my move, I did not even get a call to reconcile our loss due to their problem!
Cons: Horrible customer service, inflated rates, etc...
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