All American Moving & Storage

Single worst moving experience. We used All American movers for an interstate move in 2005. I could complain about the overcharge, the doubling of the quoted price, or the damaged stuff. But instead, I will focus on the fact that they kept our belongings for FIVE WEEKS after the estimated delivery time. We called every two days to get an estimated delivery, and were told -- every time -- that the movers would arrive the next day. It became almost comical. After I threatened to sue -- the tort of conversion occurs after a certain number of days -- they finally delivered the goods. more

My title says it all. If you are considering moving with All American I suggest you RUN to any other mover as soon as you can. First of all, we scheduled a simple apartment move almost a month prior with them thinking that it would be as simple as previous moves I've done with other movers. I did not realize that All Amercan Movers are based out of NY and they did not tell me that they contract out with local movers. Problem with this was on the only day that we could move, they called me on the hour they were supposed to arrive (on a Sunday afternoon!) and bailed! The excuse was that the company they contracted with had both of their trucks out for service problems! When I asked what they planned to do to help us since it was a Sunday and we absolutely had to move that day due to work the next day, the man on the other line basically said sorry there's nothing we can do! I told him that we would probably have to pay an additional day of rent ($77 to be exact!) and that I would have to call in sick the next day to complete the move. After getting so upset and frustrated at this horrific treatment, I called around on Sunday begging any local mover to get back to me and found a wonderful, local San Diego company that help us move Monday morning. So not only did I miss work and added almost $80 to my move, I did not even get a call to reconcile our loss due to their problem! Cons: Horrible customer service, inflated rates, etc... more

If you are considering a move, do yourself a favor and don't consider these guys. I have moved a lot for different jobs. I have used a good number of moving companies in the past. This operation was the worst I ever used. I retained their service for a cross country move and then a resulting subsequent local move in our new area. Here was my experience: 1) Quote was reasonable, but upon arrival, the movers began upping the price and adding on charges. In the end they wanted triple what the quote was and much more than any of their competitors had quoted. When I threatened to walk away, the movers then wanted to strike a ""deal"" and we ended haggling over prices like I was buying a used car. Very shady and unprofessional. 2) Changing the payment method. I put the move on a business credit card as a business expense. I put a deposit on the move before the movers showed up. After the movers got there, all the sudden, credit card purchases were more expensive (although this was never discussed upfront and not in their agreement) and the movers ""preferred"" cash. After much unprofessional haggling with the movers we ended up having to give them a cash deposit and a 3% surcharge for the use of a credit card. Again, very unprofessional. 3) Unprofessional conduct. Three movers showed up for our cross country move. Within 2 hours one of the movers got in a disagreement with another and walked off the job. He was obviously not very vested with the company and was not a professional mover. As a result, a one day job took two days and our entire move was thrown off. 4) Unethical. On the second day of our cross country move, the movers informed us that they had run out of gas money to operate their truck and that it was customary for the customer to front cash for the gas on a cross country move. They wanted $1000.00 in gas money to operate their truck from the east to west coast. Obviously this is not standard. It is the company's job to pay for operating costs of the business...not mine. Scam artists! 5) Unreliable. Unfortunately, after our cross country move we had to also move locally into our new home and had retained All American Movers for this service as well. We were scheduled to move at 12 noon on a Sunday. The movers never showed. After multiple calls to the company, we were told that every one of their trucks in Southern California had broken down that day and that they wouldn't be able to make it. When we tried to reschedule and asked the company to compensate us for the extra day(s) that we were going to have to pay to stay somewhere, their representative hung up on us, and then never picked up our calls again. We were essentially left stranded. We ended up scheduling with another company 2 days later and it was a huge inconvenience and cost for us. I know that things happen when scheduling these moves, but don't lie to me with lame excuses like ""every truck we have in Southern California broke down."" And if you as a company fail to deliver on services that you agreed to, then the least they could do would be to reschedule and try to make it right. We got none of that courtesy from All American Moving. Hope this helps and hope you have a better experience with another mover than we did with this one. Pros: Cheap Cons: Inconsitent. Unproffesional. Unethical. Unreliable. more

My Move with All American moving went very well, the team were very good, the movers arrived 30 minute early, they were the best movers that I ever moved with, the movers were very professional nothing got broken, the estimate that I got was exactly what i paid for the move, it was stress less move, the movers made it so easy. I am very happy with the quality of the service!!!! and will definitley recommend them to all my friends....... if you are looking for moving comapny this is the one to call 800-989-6900 THE BEST more

Called to get quote for a 10x10, unit for 3 months. They gave me a quote of $300 per month and wanted 3 months upfront. This is a rip off and not standard business practices for the area. STAY AWAY FROM THESE CROOKS!!! USE A BRAND LIKE U-Haul Storage, Self Storage or Access Storage. We choose u-haul for this project. Pros: no experience with these services Cons: no experience with these services more

Last week I had a move done from Stamford CT to Long Island and the move was gerat. The movers were punctual. they arrived on time, started working from the moment they arrived until the moment they said good bye. What i thought was going to be one of the most stressful time turned out to be a great move. more

When looking for movers..look no further. This moving company makes your moving stress level decline. The workers are hard working and polite. They are on time and the sales staff explains every thing so that on the day of the move when the foreman is going over the contracts you have no questions. Pros: the guys really protected my stuff more

All American Movers were an outstanding Service from start to finish. more

I just wanted to let you know that your guys were awesome! Pros: 2 Thumbs up more