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Businiess name:
Heafner's Towing & Recovery
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Review by:
citysearch c.
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Review content:
Beware! My insurance agency had my vehicle towed by this towing business to a repair shop. The tow driver did not put the keys in the drop box of the repair shop and left my vehicle open overnight. When I called to ask where did the driver put the key, I was told he placed them under the mat inside the car. I informed the ""owner"" that this was not a good thing to do. He responded with an attitute that he was not there and that at least no one had damaged the car, so what else did I want? I told him just think for a moment if it had been his car, would he react the same way? I immediately called my insurance company to place a complaint. This is not the way to treat a customer. Negligent and unprofessional to say the least.
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