Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Barrus Photography
|
|
Review by:
citysearch c.
|
|
Review content:
We had some very important family pictures taken back on Nov 4th. A week later (Nov 11th) we went in to view our prints and order the ones that we wanted. When we ordered our prints we were told by the employees of Barrus that it would take 3 weeks to get our prints. We waited patiently, but when a month had passed by and we hadn't heard from them we called and they told us that they were in. So we went to get our prints (this was on a monday) so we showed up and only about 1/3 of our prints were ready. The owners wife told us that the rest would be ready by saturday. So on Saturday I called to see if the rest of the prints were ready and they told us that they were not ready. So as a paying customer I had some questions about what the delay was. I was told that the lab that Barrus sends there prints only has 1 person working on the prints and i was also informed that our prints were not sent to the lab until 11 days after we had PAID in full for our prints. During this conversation I was talking to the Owners wife and she would not even hardly let me get a word in during our conversation. She was very defensive with me and she did not handle this matter in a professional way. She finally gave the phone to Steve Barrus (owner) and all he said to me was that this conversation is over and he was not even willing to listen to me. I was informed today that if i show up to there business that they would call the cops on me. I was the FULL PAYING CUSTOMER and I was treated like dirt. I WOULD NEVER EVER GO BACK THERE AGAIN AND IF ANYBODY READS THIS I WOULD THINKD TWICE ABOUT GOING THERE.
Cons: HORRIBLE CUSTOMER SERVICE FROM OWNERS, VERY RUDE TO CUSTOMERS
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|