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Businiess name:
Caring Transitions Beverly Hills
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Review by:
citysearch c.
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Review content:
These guys are awesome! They did such a great job on my poor tortured rug and I have felt such guilt at taking so long to write this because I was so grateful for how accommodating they were and what a fabulous job they did. And I love that they are a smaller company and I could support a local firm. First, I have birds at home so I did not want anything with lots of chemicals or smells because of their sensitive respiratory systems (though I still moved them to the back of the house). I also try to avoid a lot of chemicals and smells and these guys fit the bill. Literally, it did not smell at all. And second, I had had a ""rug emergency"" the night before and when I begged they even managed to squeeze me in that evening because one of their techs was willing to take an extra job! THANK YOU THANK YOU THANK YOU! So I was sold on what I read about their rep on yelp and city search, their willingness to help me short notice and their process. They have a several step process (that I am sure they would be happy to explain to you by phone) where they vacuum and clean and that all sounded great to me. They were slightly more expensive than some of the competitors I called for bids, but my rug is important to me and I trusted them that they knew what they were doing. You really do get what you pay for--though if you are some renter from hell doing the last minute ""oh my God i need my deposit back!"" you might not care. The tech showed up on time and was very professional. He knew what he was doing and when he left, he even managed to get my rug back down on the floor in a tight spot without having to put the couch that had been resting on it back by sliding a little bit of the rug closer to the tv (I had never realized that there was space under the lip of that big honking thing where my rug could lie unburdened). I know they can't promise anything, but my rug looked fabulous and all the stains came out. In fact, I almost did not recognize it because the overall color was so much improved (I guess I had never seen it ""clean"" before).
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