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Businiess name:
Kaya Sushi
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Review by:
citysearch c.
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Review content:
I'd been to Kaya a few times and the food was generally good but definitely overpriced. My boyfriend wanted to go there for his birthday dinner and then to a movie just down the street. When we got to the restaurant we were told that the wait would be about 20 minutes so after 40 minutes, I checked in and was told that there was only one table ahead of us. Another 10 minutes go by and I watch 3 tables get seated ahead of us, all of whom I'd seen arrive at the restaurant after us, so I approached the hostess a second time and when she looked at her list again, our table pager number wasn't even on it. It's now been almost an hour wait and we're seated next. They didn't even offer anything complimentary to make up for their mistakes, not even a birthday dessert. A little good will would have gone a long way but apparently Kaya does not understand good customer service. We ended up eating a lukewarm appetizer that was supposed to be hot, paying a lot for not very much food, and missing our movie because of the wait. Needless to say, we will not be back and I do not recommend it.
Cons: bad service, over-priced
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