Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Charter Communications Cable, Internet, & Phone
|
|
Review by:
citysearch c.
|
|
Review content:
If you have the opportunity, take any other provider you can. I've heard great things about AT&T U-verse, try out DSL... hell, try satellite Internet before you get in bed with Charter Communications. Let me count the reasons you need to avoid them:
1) inept customer service. They actually gave me the login credentials for someone else's account once. I could see this other person's name, billing info, etc. I shudder to think what they're doing with my private information.
2) late techs. I've taken off work twice for installations by Charter techs. On both occasions the tech didn't show up on time, and on one of those two occasions, he showed up three hours later taking another hour to fix the issue. I had to stay home all day that day.
3) my Internet goes down all the time. I'm practically on a first name basis with the customer reps at this point.
Heed my advice - look elsewhere.
Pros: they are the only provider in my neighborhood (read: none)
Cons: customer service, late technicians, inconsistent delivery
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|