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Businiess name:
Charter Communications Cable, Internet, & Phone
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Review by:
citysearch c.
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Review content:
We are new to the state of Missouri and had Cox Communications back in Tulsa, OK. Amazing that such a smaller area, would actually make Charter look so unprofessional. This is week 3 with Charter, and my 3rd fight to get services active at my home. Our first installation for TV and internet was rescheduled because the techinician reported that our signal was too poor coming to the house to run anything on. We were rescheduled for a week later, and when the technician came back out, our line was completely fine, simply needed a small signal boost installed. We waited an extra week for nothing, and it took more than two weeks of waiting before we had service. The techinician that returned came out about 5 hours later than scheduled, but did make the effort to call and let us know.
Pros: Seem to offer the same service that every major cable company does around the US
Cons: Very poor installation crews, and little to no ability to communicate from Customer Service to Install Technicians
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