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Businiess name:
Villa's Bridal Gallery
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Review by:
citysearch c.
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Review content:
I recently bought shoes from Villa Bridal, which I never would have done had I checked online reviews. I was nervous about buying shoes that I could not try on (they don't keep a stock of sizes), but after confirming several times with the sales lady that I could return the shoes if they did not fit correctly (as long as I paid the return shipping fee), I bought them. Unfortunately they did not fit correctly, and when I tried to return them the sales lady told me the owner said no. Even if I paid to ship them back, which we talked repeatedly about, she would now not let me return them. In short, she is a liar. Is losing customers really worth not returning the shoes?! She doesn't even have to pay to ship them back! I am considering filing a dispute with Visa and not paying the bill. I have no idea how this woman stays in business.
Pros: absolutely nothing
Cons: liars
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