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Businiess name:
Lakewood Pediatrics & Family
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Review by:
citysearch c.
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Review content:
I had been a patient with this clinic for almost 9 years up until yesterday. Not only have they changed practice managers, but the staff turnover rate has increased. For the first time, I realized why this has happened. Not only was one of the clerks rude, but the Practice manager and the doctor who owns the clinic refused to address my issues with the practice staff and insurance issues that I had. I was not acknowledged, and I felt highly discriminated against because of not only my race, but my insurance preference. My child was in dire need of seeeing a physician, and I was referred to the hospital becuase the system did not show what I had on paper that my child was covered. After nine years of never being late for a payment, I was reduced to nothing in all of 30 minutes.
Pros: parking
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