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Businiess name:
699 Rent A Car
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Review by:
citysearch c.
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Review content:
My experience with 699 rent a car was awful. First off if considering renting from the Santa Monica.Venice.Beverly Hills location keep in mind it?s the shortest distant from the airport 7 miles ?but be prepared to pay a $28 cab fare from LAX to 699..and from 699 to LAX?.this company is nothing like enterprise or the other big boys in the business. So after I paid my $28 cab fare to get to 699 ..the lady and the front told me she had to clean the car out for me so the car was not even ready and I was on time ?I was very disappointed. So I would say I waited an hour at the location to get the car. The vehicle I got was A convertible Sebring, which was the most raggedy car I ever driven in let alone seen the car should not even be on the road..The whole interior was destroyed and ruined the car was a BIG PIECE OF sh*t. 699 also told me they needed a copy of my insurance( not a problem right)..well I called my insurance and had them fax over the card so I waited for card which took forever for 699 to receive because the lady at the desk waited 30 min before telling me they cant receive faxes sent from computer they have to be manually faxed ..what company such as insurance company are going to manually fax a document unless u tell them.. you would think that would have been the first thing she would have told me prior to calling my insurance company ?I just feel what may seem the cheapest way is not always the best way..Because due to paying approx $30 cab fare both ways ..u might as well say I paid an additional $60 for the rental. I will continue to rent from enterprise and would not recommend 699 to anyone unless u want a sh*tty experience.
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