699 Rent A Car

My experience with 699 rent a car was awful. First off if considering renting from the Santa Monica.Venice.Beverly Hills location keep in mind it?s the shortest distant from the airport 7 miles ?but be prepared to pay a $28 cab fare from LAX to 699..and from 699 to LAX?.this company is nothing like enterprise or the other big boys in the business. So after I paid my $28 cab fare to get to 699 ..the lady and the front told me she had to clean the car out for me so the car was not even ready and I was on time ?I was very disappointed. So I would say I waited an hour at the location to get the car. The vehicle I got was A convertible Sebring, which was the most raggedy car I ever driven in let alone seen the car should not even be on the road..The whole interior was destroyed and ruined the car was a BIG PIECE OF sh*t. 699 also told me they needed a copy of my insurance( not a problem right)..well I called my insurance and had them fax over the card so I waited for card which took forever for 699 to receive because the lady at the desk waited 30 min before telling me they cant receive faxes sent from computer they have to be manually faxed ..what company such as insurance company are going to manually fax a document unless u tell them.. you would think that would have been the first thing she would have told me prior to calling my insurance company ?I just feel what may seem the cheapest way is not always the best way..Because due to paying approx $30 cab fare both ways ..u might as well say I paid an additional $60 for the rental. I will continue to rent from enterprise and would not recommend 699 to anyone unless u want a sh*tty experience. more

Beware of this company, rented a car with expired tags, got a $800 ticket and they wouldnt even respond to the court request for info and I got stuck with the ticket, then they ran my credit card for $788 for supposed damage to the vehicle! Had to file a civil suit and hire a lawyer and its still dragging on a year later! more

As a first time renter here at 699RentACar, I was pleasantly surprised with the quality of the economy cars. I expected to receive a bucket and although they aren't the newest cars, it by far exceeded my expectations. I'll be a customer for life. Pros: the best rates I've been able to find, and the cars are clean, newer, just a good overall value. Cons: need more locations more

I know I wasn't expecting much of a car for $6.99 a day. But I was expecting it to get me where I needed to go safely. That wasn't the case. I went about 15 miles when it first stalled on me. It stalled 4 more times in the next 2-3 miles and the only reason why it wasn't more, was because it refused to start after the fifth stall. I was left stranded on Sepulveda for two hours until a tow truck came to drop off a different car (which I still don't feel totally safe in). I then asked to be refunded for that day, since they rented me a car that was obviously not working properly (broke down after 20 miles). They said they can't do it. Its just the nature of the business. Cars break down, they can't control that. (May I suggest proper maintainance) And that they did their duty by getting me a car as quickly as possible. Though I don't call 2 hours as quick as possible. As soon as I can find another affordable car rental company, I dumping them like a hot potato. I'll never do business again with them and I suggest that you never start. Pros: cheap (but is your safety worth it) Cons: poor costumer service, broken down beat up old cars, only two locations... more