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Businiess name:
Artistic Glass
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Review by:
citysearch c.
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Review content:
We've used Artistic Shower Door & Glass two times now. The first time was for a window. We had to chase and chase and chase them to come through with that. The second time we used them was for a shower door and we had to chase and chase them for that too. They couldn't find a piece, which held us back from doing other things. Finally, the found what was needed and the installers came. I really like the installation guys. Unfortunately, the shower leaked. It turned out that the clips needed more silicone. They had to come back to fix it. I guess I figured that if they've been doing this type of work for years and years, they should know to use more caulking and silicone at the start.
Overall, I really like this company and will and am continuing to use them again for other projects. I feel like Christina is a new employee, and that maybe they are trying to turn things around. I appreciated their work and that's why we continue to use them. I do think that their customer service could be a whole lot better, but as I said, I think they're working on that.
Kristine Jensen
RESPONSE FROM Artistic Shower Door & Glass:
KRISTINE JENSEN
WE REALLY APPRECIATE YOUR HONESTY. WE APOLOGIZE FOR INCONVIENCING YOU WITH HAVEING TO CHASE US DOWN FOR YOUR WINDOW AND FOR LOSING YOUR PIECE OF GLASS. ARTISTIC SHOWER DOOR & GLASS IS WORKING ON IMPROVING OUR CUSTOMER SERVICE AND ALSO IN IMPROVING OUR CLIENT'S OVERALL EXPERIENCE WITH OUR COMPANY. WE VALUE YOUR BUSINESS AND ENJOY WORKING WITH YOU.ARTISTIC SHOWER DOOR & GLASS IS LOOKING FORWARD TO DOING MORE BUSINESS WITH YOU IN THE NEAR FUTURE.THANK YOU AGAIN FOR TAKING THE TIME TO COMPLETE OUR REVIEW.
ARTISTIC SHOWER DOOR & GLASS STAFF
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