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Businiess name:
Cleaner Image
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Review by:
citysearch c.
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Review content:
Called company to clean my air ducts. Made appointment for a Saturday and gave me a price of $10 a register (10) and $129 for the a/c unit itself. They called the morning of service and said someone will be out to discuss my service. First flag, i thought we had already discussed price but went a head with service. A salesman came to my home and inspected my a/c unit, ducts and registers. He said they were in real bad shape, maybe the worst he has seen??? Mold, meldew and dirt built up over years. So he wrote up a service order for EVERTHING that I needed to clean my ducts and a/c unit. You quessed it $1,500. In shock but worried about the air in my home I agreed to a price of $1,100. I know what a deal right!!! Well i paid for the service (another error on my part) and Mr salesman left with the project to two of his workers. On the way out he said better watch these guys they may just leave the vacum on and lay in your bed!!!! I thought he was kidding, he was not!!!. I watched them as much i could running between the guy inside cleaning the ducts and the guy outside cleaning my a/c unit. Seemed like they knew what they were doing, so gave them some space, wrong move on my part again. Thirty minutes later they are done??? I asked them about the meldew remover spray and everything else the salesman promised. The one guy seemed mad, but he went back out and got some spray and sprayed my ducts and that was it, they were gone!!!! On his way out he said if I had problems with the service or lack of call the office. I did and spoke to someone who said they will call me back, still waiting on that call back! Bad service, did not do half of service items discussed and agreed on. I sure learned a lesson on this Saturday and it was an expensive one at that!!!!
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