Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
VCA Willow Creek Pet Center
|
|
Review by:
citysearch c.
|
|
Review content:
Our dog had a femur fracture plated at WCPC. The plate/screws quickly failed. We took our dog back to WCPC and they splinted his femur with a very sketchy, poor looking splint. That splint quickly slid down his leg and the dog appeared to be in more pain. We took him back again for a second splint, and they put on another one that seemed to do little to immobilize his leg. During the second splint application, we never saw the vet, never got to talk to him, only the techs. We asked the techs if the doc saw him, and they said ""Yes, everything is fine"".
Our dog was miserable and getting worse, so we took him elsewhere to see an orthopedic specialist. The orthopedic doctor told us that WCPC had put in too small of a plate, put the screws in improperly, and that the tramadol dosing from WCPC was out of the standard range.
Needless to say, we will never go to WCPC again. Mainly because their communication is so poor. They don't return phone calls or emails in a reasonable, timely manner. Their care is substandard. And their vets get in over their heads during procedures that they should clearly refer out to others.
To be fair, and not just another internet whiner: They told us that steps would not hurt our dog. We have minimal steps in our house to go outside, we used them only when the dog had to relieve himself. One time he tripped on the step, perhaps injuring his plates/femur. The rest of the time he was completely immobilized and kept down. Our discontent lies in the fact that WCPC said ""everything is fine"" when his leg had developed a worsening fracture from the plates/screws ripping out.
Honesty and communication go a long ways in gaining trust. WCPC has lost our trust.
Pros: Close to my home
Cons: Poor care as per above
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|