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Businiess name:
Kelsey-Seybold Clinic | Tanglewood
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Review by:
citysearch c.
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Review content:
I gave one star because there is not a ""no star rating"". If there was, that's what I would have given to this Clinic chain. To get an appointment takes forever; if someone is very sick they may as well die before they get to talk to make the appointment. Recordings, recording, recordings, that's ALL you'll get for 30 or more minutes straight. Then when you do get to talk to someone, they're incompetent as was mentioned on other reviews. Now that's not the end of it, the billing/insurance department is just as bad if not worse, they don't know how to handle their job so they just keep repeating over and over again the same point as if you're the dumm dumm and not them. They need to go back to school and learn to deal with the public before they can come in contact with anyone on the phone. What you get is a big name but behind all that fuss is a bunch of rude people. Now, don't even try to reschedule an appointment, that's a whole new ball of fire you'll have to deal with.
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