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Businiess name:
United Emergency Animal Clinic
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Review by:
citysearch c.
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Review content:
I would give it zero stars if it were an option.
Our 10 year old dog contracted parvo. Our regular vet went home to Gilroy after seeing us. My wife did not want our dog hospitalized, so our doctor inserted a catheter, gave us specific instructions on the catheter, and let us take her home.
The catheter clogged, so we called this place and they said they would fix it for about $25. The tech came in, and said the catheter was plugged and needed to be replaced - no kidding, think that is why we were there.
We were told that they catheter for the intravenous drip could not be replaced unless we admitted the dog - $105 step 1. They then said they needed to do a parvo test (10 minutes) - $85 step 2. While waiting, we are shown a low and high bill between $1800 and $2600.
All we want is the damn catheter for the IV replaced. Finally they come back and say hey - your dog has parvo - no kidding, we knew that. By the way, we won't put a new catheter in unless you hospitalize the dog with us for 2 to 14 days ($3000+ ch-ching)
I said, "" you took the catheter out, and said you wouldn't put it back in unless we admitted the dog' - i don't want to hospitalize the dog here, i want to take it back home. please just put in the catheter and we'll be going home."" The vet refused to do it.
Bottom line - they could care less about your pets - they only want your money. Stay away from this place. Might be a shiny new building, but there is a reason why they have such a nice place - they are holding you hostage at the expense of your pet's welfare, pretending to know better than you. Talk about arrogance.
Bad news, bad place, bad experience.
Stay away from United Emergency Animal Clinic. I have several witnesses to corroborate this story.
Pros: They are available 24 hours on the weekend
Cons: 'They are only in it for the money' was my experience
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