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Businiess name:
Posetek Air Conditioning Services
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Review by:
citysearch c.
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Review content:
Avoid at all cost. I called them to do a warranty repair on a Frigidaire range hood. They showed up, took the filter out, looked at it and diagnosed a motor and capacitor. Over 4 months later they finally come back to finish the job. He got there a half hour before me so my son let him in to start the job. By the time I got there the place was a mess and he had already discovered that he still couldn't do the repair and was going to have to take the unit down. He said he would have to come back again. I helped him remove it so he could take it with him. This was a Thursday and we didn't use the cooktop again (out of town) until Monday. While my wife was cooking dinner, she noticed a line through one of the burners and when it cooled enough and she tried to wipe it off, she realized it was a crack. The crack led back to the edge of the surface to a chip where it seems to originate. After my wife telling me about it my son explained that the tech had dropped what appeared to be the filter. The filter is heavier (for a filter) and metal framed with sharp corners and edges and could easily have chipped the edge which later radiated into a crack. I even lined the filter up with the chip to see if it fit. Perfect match. I called Posetek and after a couple days of trying, the owner finally called to tell me that they would not take care of the repair because I didn't call them soon enough. Joe said I should have inspected the area immediately after they were there and since I didn't, it was my problem. Even though the tech admittedly dropped the filter he said that it could not have caused the crack because its not heavy enough. I tried explaining that the chip is what caused the crack but he was to busy being opinionated and rude to me to listen. He refused to use my name and kept referring to me as ""Guy"" even after I asked him to use my name. It's not over yet. Don't use them or, if you do, good luck.
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