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Businiess name:
Chris's Plumbing Service
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Review by:
citysearch c.
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Review content:
We had a leak in our water line from the street coming into our house. We called Chris's plumbing on a Friday afternoon/evening to come out and fix the leak. Chris's technician showed up and immediately my wife became concerned. ""Greg"" did not seem to have a real good grasp of plumbing issues and what to do. He smoked cigerettes and cussed at the work more than he actually worked on the problem. My wife called the office and a manager called her back. She told him she had no confidence he could fix the problem. She was right. He cut the sprinkler lines and tried to replumb them....it was not the sprinker lines that were leaking. After a couple of hours my wife gave up and sent him home and we were left with a much larger mess than what we started with. We later received a bill for $563. It showed 10' of pipe and 14 fitting were used....NOT TRUE. and labor costs of $544. My wife called Chris's and spoke to someone and told them the whole story...and the fact that we were not going to pay for their incompetence. My wife asked to speak with a manager who the lady on the phone said she would have call us back. That person never called us back. Received a notice to owner via certified mail yesterday. They are past the 45 days required for them to file a lien but I am sure it is a standard scare tatic that they use. I also faxed them a letter. We will not be pushed around by companies who are not the least bit concerned about their customers. If this review saves one person the headaches of dealing with Chris's Plumbing it has served its purpose. Good business stay in business by working and communicating with their customers. Bad business' scam ways to squeeze every penny out of their customers without concern for the quality of the work they provide. Watch for Chris's Plumbing to start circling the rim soon!
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