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Businiess name:  Nyquist, Steven, Md - Cool Springs Psychiatric Grp
Review by:  citysearch c.
Review content: 
I had read the previous review, but hoped it was just a rare bad experience. Unfortunately, the previous review is mostly true. I had an initial appt with Dr. Nyquist. I thought he was terrific and truly helpful. Even though he requested I come back to him, the office staff said he was booked and I would see the NP. I have seen him (the NP) twice. He is an ok guy, but I am going to find another pyschiatrist due to the treatment I get from the office staff and their outright refusal to help with insurance issues. They now send out a note saying they won't speak with insurance or pharmacies because ""The insurance companies do not provide payment for this service."" I just needed the dr to change the way he wrote the prescription (20 mg pills instead of 2 10mg a day) but there is no way to leave a voicemail or speak with the doctor. It's sad when you go somewhere for help and the supposed ""help"" is rude and belilttling. Even though I thought Nyquist was worth the month long wait to get an appointment, I cannot recommend this office.

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