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Businiess name:
The Loft Salon and Spa
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Review by:
citysearch c.
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Review content:
I loved the customer servie adn the salon itself. I have been searching for new stylist for about a year now , so that I do not have to drive over 17 to the one I have had for years. I researched hair stylists locally, thoroughly and came to the stylist I chose at Salon Cruz, Hope. I guess she is good with curly hair and I have straight thik hair that needs precise hair cutting with detail and even -ness??? I came in for a consultation weeks ahead and then re-described when I came in. Instead of the result and style I went to great lengths to describe I have the worst haircut on my entire life and paid the most I have ever. I asked for something precise and got anything but that. There are layers all over that are not even and the lengthy part of my hair is in strings and not even as well . One side is totally different than the other. I cannot let this just go straight - which was a big request because of my lifestyle, which I went over explicitly. It is many different colors, the base is light strawberry blonde instead of medium brown, as we discussed and no darker low lights as I asked pulled thru. Then on top of it I was charge 185.00 ""at a discount?"" for this mess and thus paid over $200.00 of my money that I am really watching carefully right now for a disastrous style - not an easy beach style that I can wear straight. This is more like a curly cut that an be hidden in a curly haired person. My hair is always a beautiful thick and straight style. Now it looks like ---- HORRIBLE. I feel that I was cheated of what I went to great lengths to describe and explain and walked out of there in the blur , like many do when they kind of like the stylist and then get home and ---- what a MESS. My money is gone and I am looking at a year at least of growth to get to what I could have easily have had, since I waited a grew my hair out to achieve what I wanted.
Pros: Great staff and customerr service. Lovely atmosphere
Cons: Poor commniation and below average outcome - too expensive for what I got.
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