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Businiess name:
Osgo Furniture
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Review by:
citysearch c.
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Review content:
I purchased couches, they said it would take 2-6 weeks and they would call me to notify me when they arrived. After the 7th week I called they said, it would take 1 more week. When I called the following week, the person who answered was very upset that I had not received a phone before because the merchandise had been sitting in their warehouse for a month! They gave misleading information about product, came to find out till I picked them up. When I picked up merchandise, they could not find it. Once it was found, I noticed a section was dirty, I asked them for a bit of cleaning product so I could clean (them) right there, they referred me to the local grocery store suggested I purchase cleaning product and clean them myself, or my other option was, I could purchase 3 small bottles of cleaning product for $165.00 attached to a 5 year warranty! At home after unwrapping the rest of the merchandise, found out that it was all stained and dirty. The wrap it came in read ""Floor sample"". ???? Was my merchandise, used???? I have yet to find out!
Pros: Persuasive sales people!!!
Cons: Once you pay, their ""friendliness"" is gone!
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