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Businiess name:
Wallaces Auto Electric Garage
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Review by:
citysearch c.
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Review content:
I picked Wallace's at random to look over two simple problems I had -- my AC wasn't blowing cold and my rear window wouldn't quite go all the way up. They gave me a $1200 quote, which seemed high, so I told them not to do the work -- I wanted a second opinion. I went to pick up my car and was hit with a $120 bill just for the diagnosis! I've since had both problems fixed by TAO auto in Raleigh for a total of $172.95! Worse, Wallace's left my car's windows down overnight in the rain. The interior was soaked and musty, and Wallace's should have paid to shampoo the interior carpet in compensation. They refused to take responsibility. Overall, a shockingly bad experience for a first-time customer. I won't be going back.
Cons: expensive, inaccurate, unaccomodating
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