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Businiess name:
Jay Andrews Aveda Salon & Spa
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Review by:
citysearch c.
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Review content:
I really do understand a salon being busy and an owner having multiple priorities. But the reviews who stated poor customer service are right on target. The salon did not seem overly busy to me during my visit, yet both during my appointment, and on a prior visit a few days prior when I came in to ask questions, the owner acted as if she couldn't be bothered and as if it were an intrusion for me to be there or ask questions.
I should have gone with my instinct and not scheduled and appointment, but I did. Immediately after the owner was rude and brusque to me, she turned to another customer (whom she apparently knew ) who had just come in, and greeted her excitedly and as if she couldn't do enough for her.
Wrong move. I spent over $120 on my hair service (which was ok, nothing out of the ordinary) and you know what, there are at least 10 salons in this area who can give me better customer service and at least not make me feel as if I am bothering them. I will not return.
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