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Businiess name:
Horizon Limousine
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Review by:
citysearch c.
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Review content:
HORRIBLE experience!! I would never recommend this limo service. The driver never made it to pick me up on my wedding day. My bridesmaids and I had to meet him at a McDonalds because he was running 45 minutes behind. He only called to let us know he was lost when he was supposed to be at my parent's house (when he called he was still 30 minutes away). Apparently, his gps broke and he could not use or did not know how to use a map or read the turn by turn instructions on his work order. Once on the trolley we had to listen to white noise on the radio because the driver did not know how to work the kareokee machine/cd player (which we had all been so excited about). The seats of the trolley were covered in some kind of sand...not sure where that came from but it was gross and the trolley itself rode like a hay wagon. When we were finally on our way to the church the driver missed the exit and one of my bridesmaids had to sit up front giving him turn by turn directions. On our way to the reception one of our groomsmen had to give the driver directions to the reception (directions the company had already been given several days prior). After all that the company refused to refund any of our money. I would not recommend this company's services to anyone. Customer satisfaction and quality services are not a priority. Choosing Horizon Limo is the only thing I would change about my wedding day.
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